Payments use the Stripe sandbox: no real money is charged. Test purchases may issue usable Kidoo activation keys when enabled by the operator. PFA registration details and the registered address must be published before live sales begin.
1. Who we are and who may subscribe
Kidoo is the brand used by Babiuc Iulian-Sebastian. Questions, complaints and contractual notices can be sent to babyucyulyan@gmail.com. Registration of the planned PFA is not yet represented as complete; its registered name, address, registration number and applicable tax details will be provided before any live purchase is enabled.
These terms cover Kidoo website accounts and license subscriptions. Individuals and organisations may subscribe. The purchaser must be at least 18 and legally able to enter a contract, or act through an authorised adult. If purchasing for an organisation, you must have authority to bind it. Children may use the drawing experience under adult supervision; they should not purchase subscriptions or control billing accounts.
2. What your subscription covers
A subscription is a limited, non-exclusive permission to use the Kidoo software for the venue or installation identified in your order while that subscription is active. Ownership of the software is not transferred. Each additional licensed installation requires its own subscription unless we expressly agree otherwise in writing. You may manage multiple subscriptions through one account.
The order description and any written agreement identify the included experience and compatibility requirements. Hardware, displays, installation work, internet access and separately quoted services are not included in the monthly software price. Future worlds, features or integrations are not included merely because they appear as concepts or previews.
The current website provides sandbox subscriptions. License keys are stored in the Kidoo licensing system and may activate one computer per license when enabled by the operator, subject to the subscription state and paid-through date. Test access may be withdrawn; do not rely on a test purchase for a live event or operational installation.
3. Accounts, orders and delivery
Provide accurate account and billing details, keep your credentials and license keys secure, and tell us promptly about suspected unauthorised use. Email verification is required before checkout. You can correct order details before proceeding to Stripe or return without paying.
Accepting these terms allows you to proceed to checkout; it does not itself place a paid order. A paid subscription is ordered using Stripe’s final payment button and is subject to payment confirmation. For a live order, the order confirmation and the applicable terms must be supplied in a form you can keep, such as email. Sandbox Checkout records are test records only.
After confirmed payment, license information is made available in your account. Contact us if delivery fails; do not buy a duplicate subscription to resolve a missing key. Access may depend on supported software, compatible equipment, and connectivity for updates and remote image upload. Confirm suitability before ordering.
4. Price, payment and automatic renewal
The advertised price is €20 EUR per license per month, including any applicable VAT. The total, billing interval and any agreed variation must be shown before you pay. We do not add an undisclosed subscription charge. Your payment provider may apply its own currency-conversion or bank fees.
For live subscriptions, payment is due at the start of each monthly billing period. By completing a subscription purchase you authorise recurring monthly charges until cancellation. There is no annual commitment. Each license is a separate subscription, with the renewal date shown in Stripe Billing. Sandbox transactions do not collect money.
Stripe processes payments and provides billing records. We do not receive your complete payment-card number. Maintain a valid payment method. Failed or overdue payments may prevent or suspend access, subject to applicable law. Updating payment details does not itself cancel a subscription.
5. Cancelling a subscription
Sign in, open Billing, select the relevant subscription and complete Stripe’s cancellation steps before its next renewal. If you have several licenses, cancel each subscription you wish to stop. Contact us promptly if you cannot access Billing.
Ordinary cancellation stops future renewal and leaves paid access available until the end of the current billing period. Deleting the software, no longer using it, or signing out does not cancel billing. Ordinary cancellation does not automatically refund a used or partly used period, but your statutory withdrawal rights and remedies for a faulty or undelivered service remain unaffected.
6. Consumer withdrawal and refunds
If you are an EU/EEA consumer buying at a distance, you generally have 14 days from conclusion of the contract to withdraw without giving a reason. More protective mandatory local rights remain available. A business purchase does not acquire consumer rights solely through this clause.
To exercise withdrawal, send an unambiguous statement to babyucyulyan@gmail.com before the deadline. Include your name, account email, order or subscription reference, order date and a statement that you withdraw. You may use: “I hereby withdraw from my Kidoo license subscription, ordered on [date], reference [reference]. Name: [name]. Account email: [email]. Address: [address]. Date: [date].” This format is optional.
Where withdrawal applies, we will stop the relevant subscription and reimburse the amounts due without undue delay and within 14 days of receiving your notice, using the same payment method unless otherwise agreed without a fee. Any lawful proportional charge for services already supplied requires the legally necessary information and your separate express request; merely accepting these terms is not that request.
We do not treat the terms checkbox, a login, or viewing a key as a waiver of withdrawal rights. Any request for early supply and any applicable loss of a digital-content withdrawal right would require a separate legally valid consent and confirmation. This checkout does not collect such a waiver. Refunds, corrections of duplicate charges, and mandatory remedies may also be requested through support; sandbox payments have no real funds to refund.
7. Responsible use and intellectual property
Use Kidoo lawfully and within the purchased license scope. Do not sell or publicly distribute keys, bypass license controls, interfere with security, upload malicious or unlawful material, or infringe another person’s rights. Restrictions on reverse engineering do not override rights that applicable law expressly permits.
Kidoo and its licensors retain rights in the software, branding and supplied assets. You retain rights in drawings and other content you provide. You give us only the permission necessary to receive, process and display that content to provide the requested experience; these terms do not grant a general advertising license over children’s drawings or photos.
Venue operators are responsible for appropriate adult supervision, safe equipment, and having the permissions needed for the content and personal information they submit. Avoid unnecessary identifying information in visitor uploads.
8. Support, updates and service quality
Contact babyucyulyan@gmail.com for support or compatibility questions. No guaranteed response time or service-level commitment is included unless agreed separately. We will supply the service and updates required by the contract and applicable law, including required security updates.
We may carry out maintenance or make necessary security and legal changes, giving reasonable notice where practicable. We do not promise uninterrupted connectivity or compatibility with every device. This does not exclude our obligation to supply what was agreed or your mandatory remedies for non-conforming digital content or services.
If the service is not supplied or does not conform to the agreement, contact us so we can put it right. Where legally required, you may be entitled to correction, a price reduction, termination or a refund. A subscription cancellation policy does not remove those remedies.
9. Suspension and termination
We may restrict access where reasonably necessary for a material breach, overdue payment, fraud, or a serious security risk. Where practicable, we will explain the reason and allow a reasonable opportunity to resolve it. Urgent action may be taken to prevent harm, but restrictions must be proportionate and subject to applicable law.
Ending a subscription ends the license at the applicable date. Mandatory refund rights survive termination. If we discontinue a paid service without a customer breach, we will provide the notice and refund for unused prepaid service required by the agreement and applicable law.
10. Personal information
Account, billing and acceptance records are used to provide the service, administer orders and keep evidence of the agreement. Firebase supports authentication and account records; Stripe processes payments. Visitor image upload uses a separate service. Contact us for data-rights requests and information about processing.
Accepting these terms is not consent to marketing and does not waive privacy rights. These terms are not a substitute for a separate privacy notice with controller, retention, legal-basis and transfer information. A complete privacy notice must be supplied before live customer operations.
11. Responsibility and liability
Each party is responsible for breaches and losses to the extent provided by applicable law. Nothing in these terms excludes liability for fraud, intentional misconduct, death or personal injury where it cannot be excluded, or any other non-excludable liability. Consumer guarantees, withdrawal rights and mandatory digital-content remedies are not restricted.
We do not guarantee visitor numbers, business revenue or a particular commercial result. Any additional liability limit for a business customer must be expressly agreed in writing and permitted by law; these standard terms do not impose an unlimited consumer indemnity or a blanket exclusion of liability.
12. Changes to prices or these terms
The version accepted for an order remains available in our acceptance records. We will not retroactively change the price for a paid period. Material future changes, including subscription price changes, will be notified in advance with a reasonable opportunity to cancel before they take effect; any longer notice or express agreement required by law will be respected.
Changes to these terms do not silently remove existing customer rights. A new purchase requires acceptance of the version presented at that checkout. Saving a revised page alone is not acceptance on your behalf.
13. Complaints, applicable law and contact
Send complaints to babyucyulyan@gmail.com with your account email, relevant subscription reference and a description of the issue. Do not send full card numbers, passwords or identity documents unnecessarily. We will seek to resolve the issue fairly.
Applicable law determines the competent courts and any consumer complaint or alternative-dispute-resolution options. These terms do not force consumers into arbitration, deprive them of mandatory protections in their country of residence, or prevent contacting a competent consumer authority. If a provision is unenforceable, the remaining provisions apply to the extent lawful.
You may save or print this version for your records. English and Romanian versions are provided; neither translation overrides mandatory rights.